Terms & Conditions

1. Acceptance of Terms

By accessing and using the Royal Vegas Casino website and services, you confirm that you are at least 19 years of age (or the legal gambling age in your province), that online gambling is legal in your jurisdiction, and that you agree to be bound by these Terms and Conditions. If you do not agree, do not use our services.

2. Account Registration

You may only hold one account at Royal Vegas Casino. Multiple accounts per person or household will result in account closure and forfeiture of any bonus funds. You are responsible for maintaining the confidentiality of your account credentials. You must provide accurate and complete information during registration. Any false information may result in immediate account termination.

Age verification is required before any withdrawal is processed. You must be able to provide a valid government-issued photo ID (passport or driver's licence) and proof of address (utility bill or bank statement dated within 3 months).

3. Deposits & Withdrawals

The minimum deposit is C$10. The minimum withdrawal is C$20. Withdrawal requests are processed within the same business day for verified accounts. E-wallet withdrawals (PayPal, Skrill) typically clear within 1–3 hours. Interac withdrawals are same-day. Card withdrawals take 3–5 business days.

Withdrawals are processed to the same payment method used for the deposit up to the deposit amount. Winnings above the deposited amount may be withdrawn to your preferred secondary method.

4. Bonus Terms

Bonuses are subject to wagering requirements before withdrawal. The standard wagering requirement is 30× the bonus amount. Wagering must be completed within 30 days of bonus activation. Not all games contribute equally to wagering — slots contribute 100%, table games contribute 10–20%, live dealer games contribute 5%.

Bonuses are for new players only unless otherwise stated. One welcome bonus per household. Bonus abuse, including creating multiple accounts to claim multiple bonuses, will result in account termination.

5. Prohibited Activities

The following are strictly prohibited: using software, bots, or automation to gain unfair advantage; exploiting software errors or glitches; using stolen or unauthorized payment methods; participating from jurisdictions where online gambling is prohibited; money laundering or any illegal financial activity.

6. Responsible Gaming

We provide responsible gaming tools including deposit limits, session limits, loss limits, cooling-off periods, and self-exclusion. Players who self-exclude will not be permitted to create new accounts for the duration of their exclusion. See our Responsible Gaming page for full details.

7. Privacy & Data

We collect and process personal data in accordance with our Privacy Policy. Your data is used for account management, KYC compliance, fraud prevention, and service improvements. We do not sell personal data to third parties.

8. Limitation of Liability

Royal Vegas Casino is not liable for any losses arising from unauthorized account access (where due to player negligence), technical failures beyond our reasonable control, or decisions made based on incorrect information provided by the player. Our maximum liability in any dispute is limited to the net deposits made in the relevant 30-day period.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our services following any change constitutes acceptance of the updated terms. Material changes will be communicated via email to registered players.

10. Contact

For questions about these terms, contact our support team via live chat available on the site 24/7, or by email at [email protected]. We aim to respond to all enquiries within 24 hours.